Keep Salesforce at the Center of Agentic Commerce

Pardisio: Seller-Side Infrastructure for Agentic Commerce

Enables businesses to discover, negotiate, and transact with AI agents — while remaining in control of pricing, approvals, and business policies.

Book a Free 30-Min Consultation →

How It Works

Agentic Commerce on Salesforce

Install Pardisio in your Salesforce org and let it handle discovery, negotiation, and transactions with AI agents. Salesforce remains the system of record for your products, pricing, approvals, and workflows — Pardisio orchestrates everything behind the scenes.

🔷 External AI Agent (Gemini / Claude / etc.)

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agent interaction

☁️ Pardisio on Salesforce

💡

1 – Intent

🔷 → “Petra tour, 2 adults, mid-April, under $120 each”

The AI agent captures intent and queries Salesforce data for matches.

Automatic

🤝

2 – Offer

☁️ → “Petra Explorer, Apr 14–17, $135/person, 6 seats, negotiation allowed”

Salesforce agent checks availability and generates a rule-compliant offer.

Automatic

💬

3 – Negotiation

🔷 → “Counter: $100/person”

☁️ → “Counter: $115/person”

🔷 → “Accepted ✓”

External agents negotiate within Salesforce pricing and policy constraints using Agentforce.

Agentforce

🔍

4 – Agreement

☁️ → “Price locked: $115 × 2 = $230“

Price locked and validated against Salesforce pricing rules.

Automatic

📋

5 – Commitment

☁️ → “2 seats reserved. Hold: 30 min. Send payment.”

Inventory is reserved with a time-bound hold.

Automatic

⚙️

6 – Execution

🔷 → payment token

☁️ → “$230 confirmed. Order created. E-ticket issued.”

Payment processed; Order, Invoice, and Opportunity created in Salesforce.

Automatic

💲

7 – Settlement

🔷 → “Cancel booking”

☁️ → “>24h before departure = full refund. $230 refunded.“

Cancellation rules are evaluated and executed automatically.

Automatic

6 stages automatic — Salesforce-native execution

1 stage Agentforce — intelligent negotiation

No manual intervention in the transaction loop

Salesforce-native — system of record preserved

Tour: Petra Explorer

List: $135/person

Request: $100

Counter: $115

Agreed: $230

2 rounds · 0.4 seconds

Why Agentic Commerce on Salesforce

Commerce is becoming conversational. Customers increasingly ask AI assistants what to buy instead of searching websites and browsing catalogs.

Businesses running on Salesforce are uniquely positioned for this shift. Their products, pricing, inventory, customer history, and business rules already exist in Salesforce — the ideal foundation for Agentic Commerce.

Pardisio extends Salesforce with seller-side capabilities for Agentic Commerce — enabling businesses to transact with AI agents while keeping Salesforce as the system of record.

Conversational Shopping — Customers describe what they need in natural language instead of browsing categories, filters, and product pages. Why it matters: Faster product discovery, higher conversion rates, and a simpler buying experience.

Automated Product Discovery — AI agents search and evaluate your Salesforce products, pricing, and availability automatically. Why it matters: Reduced customer effort and shorter time-to-purchase.

Dynamic Pricing & Promotions — AI agents evaluate Price Books, promotions, and discounts in real time to identify the best offer. Why it matters: Better deal matching, increased sales, and improved margins.

AI-Assisted Negotiation — Discovery, negotiation, booking, payment, cancellations, and refunds can all be executed automatically by AI agents. Why it matters: Reduced operational overhead, faster transactions, and 24/7 commerce.

Autonomous Transactions — AI Seller Agents make and accept offers within business-defined rules, such as discount thresholds, approval policies, and bundle configurations. Why it matters: More personalized offers, faster deal cycles, and less back-and-forth communication.

AI agents will mediate trillions in commerce by 2030

AI agents could mediate $3 trillion to $5 trillion of global consumer commerce by 2030. Agents navigate the same internet as humans — visiting websites, engaging with APIs, interacting with loyalty programs — and they scale quickly. They are reshaping how products are discovered and where value pools can be found.

McKinsey.

AI is no longer a future-facing concept. It’s already embedded in the systems, decisions and strategies that shape business.

By 2028, 90% of B2B buying will be AI agent intermediated, pushing over $15 trillion of B2B spend through AI agent exchanges. Traditional SEO and pay-per-click will give way to agent engine optimization. Products will need to be machine-readable, and procurement will shift to autonomous machine-to-machine transactions.

Gartner.

The protocols for autonomous commerce are live

The rise of agentic commerce reflects three forces. First, AI agents have reached decision-grade usefulness — consumers can delegate shortlisting, assembly, and even execution. Second, the ecosystem now has rails for real autonomy: open-source protocols like MCP, A2A, ACP, and UCP enable agents to negotiate and transact. Third, intent is shifting upstream. For retailers, the implications are stark.

McKinsey.

Core Capabilities

Everything Businesses Need for Agentic Commerce

Pardisio extends your Salesforce org with Agentic Commerce, no external platforms, no new infrastructure.

Works With Your Existing Salesforce Data

Agentforce for Complex Decisions — Apex for Everything Else

AI-Powered Negotiation With Your Rules

Google Gemini, Claude, and Every Agent Protocol That Comes Next

Trust Policy Governance — Every Action Evaluated Before It Executes

Full Visibility — See Every Decision, On Every Channel

Architecture Overview

How AI Agents transact with your Salesforce org

Pardisio installs as a package inside your Salesforce org, connecting external AI agents to Agentforce, Apex, and your trust policies for governed transactions

Pardisio – High Level Architecture

Pardisio Bridge — package inside your org

Trust Policy Engine — evaluates every action before execution

Salesforce Platform — your data, your rules, your org

No Data Leaves Your Org

Pardisio runs as a package inside Salesforce. All product data, pricing logic, and transaction records stay in your org. No external databases, no third-party data storage, no API keys leaving the perimeter.

Hybrid Intelligence Model

Agentforce handles complex decisions — negotiation, custom pricing, edge cases. Deterministic Apex handles routine operations — availability, bookings, payments. You control which path each transaction takes.

Protocol-Agnostic by Design

AI buyer agents arrive via different protocols (A2A, MCP, ACP, REST). The bridge translates all of them into a unified internal flow. When new protocols emerge, you add a channel — not a rebuild.

Security & Data Governance

Pardisio processes all data within your Salesforce org

No product data, pricing logic, or transaction details are stored outside your org boundary. Your Salesforce security model — profiles, permission sets, field-level security, sharing rules — governs every Pardisio action, the same way it governs your human users.

All data stays in your org — Governed by your existing profiles, permission sets, and sharing rules. No external databases. No separate access control layer

Trust Layer + Trust Policy governance — AI decisions inherit Salesforce’s data masking and prompt injection defense. Every agent action is evaluated against policies you define before it executes. No override path

Full transaction audit trail — Every interaction logged. Visible in standard Salesforce reports and dashboards

No AI platform lock-in — If a platform changes its policies, your other buyer channels keep running. Your governance rules don’t change when a platform does

Who It’s Built For

Where Are You on the Journey?

AI buyer commerce is a new capability for Salesforce organizations. Whether you’re exploring, ready to deploy, or already live — there’s a starting point that fits.

Exploring

We’ve heard about AI agents buying things — but we don’t know what it means for our Salesforce org.

Start the Readiness Audit →

Evaluating

We understand the opportunity — now we need to go live.

Book a Free 30-Min Consultation →

Scaling

We’re live on AI buyer channels — now we want to optimize

See the Walkthrough →

Frequently Asked Questions

What is Agentic Commerce?

AI assistants like Google Gemini and Claude are learning to shop — browsing catalogs, negotiating prices, and placing orders autonomously. An AI buyer agent is an AI system that browses products, compares prices, negotiates, and places orders on behalf of a human or organization — like a procurement assistant at machine speed. For Salesforce organizations, the question is: when an AI buyer agent arrives, can your org respond?

Why your Salesforce Org — not a new platform?

AI agents are great at finding, comparing, and negotiating. But transaction execution — with real inventory, real pricing rules, and real compliance — belongs on the merchant’s system. For your organization, that system is Salesforce — Product2, PricebookEntry, Order, your approval workflows. Pardisio bridges AI buyer agents directly to it.

How does the Hybrid Model work?

Routine transactions (availability checks, standard bookings, payments) run as deterministic Apex — no AI cost, fast and governed.

Complex decisions (negotiation, custom pricing, edge-case queries) use Agentforce for intelligent reasoning with your Salesforce data as context. Most transactions are routine, keeping AI costs focused where they add value.

Does this require Salesforce Commerce Cloud?

No. Pardisio works on Sales Cloud or Service Cloud. If you already have Commerce Cloud, Pardisio adds AI buyer channels alongside your existing web storefront.

Does this require Agentforce?

Agentforce powers the intelligent decisions — negotiation, custom offers, complex queries. Routine transactions run automatically through Apex. We recommend Agentforce for the best experience, but the core platform operates without it.

Which AI platforms can connect?

Google Gemini (via A2A and UCP), Claude (via MCP), and custom agents (via REST). When new platforms emerge, Pardisio adds support without rebuilding your integration.

Is this safe? Can AI agents go rogue?

Every transaction is governed by trust policies you define in Salesforce. Who can buy, what discounts are allowed, when human approval is required — all enforced in code before any action executes.

Ready to Get Started?

Tell us about your Salesforce org. We’ll respond within 48 hours.